Privacy Policy

Privacy Policy

Effective Date: 02/23/2025

1. Introduction

Welcome to Raw Tapez (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, subscribe to our SMS or email communications, interact with our advertisements, or engage with us in any way.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of personal information when you interact with Raw Tapez:

A. Information You Provide to Us

  • Name, email address, phone number, and shipping/billing addresses when you make a purchase.
  • Payment details (processed securely via third-party payment processors).
  • SMS and email opt-in preferences.
  • Messages, reviews, and other content you submit.

B. Information We Collect Automatically

  • Device information (IP address, browser type, operating system).
  • Usage data, including pages visited and interactions on our website.
  • Email and SMS engagement metrics (e.g., open rates, clicks, and unsubscribes).
  • Ad engagement data (e.g., clicks and conversions from Facebook/Instagram ads).

C. Information from Third Parties (Meta & Other Advertising Platforms)

We may receive additional data from third-party platforms such as Meta (Facebook & Instagram Ads), Google Ads, and other digital advertising partners. This includes:

  • Ad interactions, such as clicks and purchases from our ads.
  • Audience insights, which help us show relevant ads to users based on their preferences and past interactions.
  • Analytics data from platforms that help us optimize our marketing efforts.

3. How We Use Your Information

We use the information we collect to:
- Process and fulfill orders.
- Send transactional emails and SMS updates.
- Provide customer support.
- Improve our website, products, and marketing strategies.
-Send promotional messages via SMS and email (only if you opt in).
- Show personalized ads based on your interactions with our website and Meta ads.
- Prevent fraud and ensure security.

4. SMS, Email & Advertising Communications

A. SMS Marketing & Notifications

By opting into our SMS messages, you agree to receive transactional and promotional text messages from Raw Tapez. These messages may include:

  • Order confirmations, shipping updates, and customer support messages.
  • Promotional offers, product launches, and exclusive discounts.

📌 Opt-Out: You can unsubscribe at any time by replying STOP to any message. Standard message and data rates may apply.

We do not share or sell your phone number to third parties for marketing purposes.

B. Email Marketing

By subscribing to our email list, you may receive:

  • Exclusive product drops and limited-time offers.
  • Community highlights and updates from Raw Tapez.
  • Product recommendations and helpful tips for game-day drip.

📩 Opt-Out: You can unsubscribe at any time using the "Unsubscribe" link in our emails.

C. Advertising on Meta & Other Platforms

We use platforms like Meta (Facebook & Instagram Ads) to show relevant ads to potential customers. These platforms may collect data about:

  • Your interactions with our ads (e.g., clicks, conversions, purchases).
  • Interests and behaviors based on your activity on Facebook, Instagram, and partner sites.
  • How effective our ads are so we can improve them.

📌 Opt-Out of Targeted Ads:

  • You can control your ad preferences through your Facebook Ad Settings (Facebook Ad Preferences).
  • You can also opt out of targeted ads using tools like the Digital Advertising Alliance (DAA) (YourAdChoices).

5. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following cases:

  • Service Providers: Payment processors, shipping carriers, and marketing platforms that help us run our business.
  • Advertising Partners: Meta, Google, and other platforms to deliver relevant ads.
  • Legal Compliance: If required by law, or to protect our business from fraud or security threats.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new owner.

6. Data Security

We implement security measures to protect your data from unauthorized access, misuse, or loss. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

7. Your Rights & Choices

  • Access & Correction: You can request a copy of the personal data we hold about you or update your details.
  • Opt-Out of Marketing: Unsubscribe from emails using the "Unsubscribe" link or reply STOP to SMS messages.
  • Manage Ad Preferences: Adjust your settings on Facebook, Instagram, and Google to control how ads are shown to you.
  • Delete Your Data: You may request deletion of your account and associated personal data.

For privacy-related requests, contact us at 34ulises@rawtapez.com

8. Third-Party Links & Services

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Please review their terms before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may notify you via email or SMS. Continued use of our services after updates means you accept the changes.

10. Contact Us

For any privacy-related concerns, you can contact us at:
Email: 34ulises@rawtapez.com